Bayou Fitness offers a 30 day return policy. The return authorization number must be requested within 30 days of receipt of the product of the custumer. Return is valid for 10 days. In the event that a product had a refused delivery or is returned using a call-tag from Bayou Fitness, the buyer is responsible for the return shipping charges. This will be deducted from their credit. A 15 % restocking fee will be applied to all products returned or refused delivery. Incomplete product returns will recieve a partial credit only at the discretion of the Bayou Fitness. All products must be returned in the original box with all parts, attachments and accessories.